Shipping policy

At VELKROZA, we are committed to delivering your orders quickly and safely across Pakistan.

Order Processing

• All orders are processed within 1–2 business days after order confirmation.
• Orders placed on weekends or public holidays will be processed on the next working day.
• During sales, promotions, or peak seasons, processing times may be slightly longer.

Shipping Time

• Once your order has been processed and dispatched, delivery typically takes 3–7 business days across Pakistan.
• Delivery times may vary depending on your location and courier service availability.

Shipping Charges

• Free Shipping on All Orders across Pakistan.
• No additional delivery charges will be applied at checkout.

Order Tracking

• Once your order is shipped, you may receive tracking details via SMS, email, or WhatsApp (if available).

Delivery Delays

While we strive to deliver within the estimated timeframe, delays may occur due to:

• Weather conditions
• Public holidays
• Courier service disruptions
• Remote area delivery limitations

VELKROZA is not responsible for delays caused by third-party courier services.

Incorrect Address Information

Customers are responsible for providing accurate shipping information. Delays or failed deliveries caused by incorrect addresses may result in additional delivery time.

Contact Us

If you have any questions regarding shipping or delivery, please contact us:

Email: @velkroza342@gmail.com
Contact: +92 317 254 0220

VELKROZA
Premium Quality. Timeless Style.