Privacy policy

Welcome to VELKROZA. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website and place orders through our store.

1. Information We Collect

When you visit our website, place an order, or contact us, we may collect the following information:

  • Full Name

  • Email Address

  • Phone Number

  • Shipping & Billing Address

  • Payment Information

  • Order History

  • Device and Browser Information

  • IP Address

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Provide customer support

  • Send order updates and notifications

  • Improve our website and services

  • Prevent fraudulent transactions

  • Comply with legal requirements

3. Payment Security

We do not store your payment card details on our servers. All payments are processed through secure and trusted payment providers.

4. Cookies

Our website may use cookies and similar technologies to:

  • Improve website performance

  • Remember customer preferences

  • Analyze website traffic

  • Enhance user experience

You can disable cookies through your browser settings at any time.

5. Sharing of Information

We do not sell, rent, or trade your personal information. Information may only be shared with trusted third-party service providers such as:

  • Shipping and delivery partners

  • Payment processing providers

  • Website analytics services

These partners only receive the information necessary to perform their services.

6. Data Protection

We take reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure.

7. Your Rights

You have the right to:

  • Access your personal information

  • Request corrections to your information

  • Request deletion of your data where legally permitted

  • Opt out of marketing communications

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

10. Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

VELKROZA
Email: @velkroza342@gmail.com
Phone: +92 317 254 0220

By using our website, you agree to the terms outlined in this Privacy Policy.